Customer Service Representative
Hitman Pest of Yuma Hitman Pest of Yuma Yuma, AZ Yuma, AZ Part-time Full-time Part-time Full-time Estimated:
$29.
4K - $37.
3K a year Estimated:
$29.
4K - $37.
3K a year 18 hours ago 18 hours ago 18 hours ago We are looking for a customer-oriented service representative.
A customer service representative, or CSR, will provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
CSRs is genuinely excited to help customers, they're patient, empathetic, and communicative.
Problem-solving comes naturally to customer care specialists.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Manage incoming calls/Schedule routes Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Job Types:
Full-time, Part-time Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Required)
Experience:
Customer Service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$29.
4K - $37.
3K a year Estimated:
$29.
4K - $37.
3K a year 18 hours ago 18 hours ago 18 hours ago We are looking for a customer-oriented service representative.
A customer service representative, or CSR, will provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
CSRs is genuinely excited to help customers, they're patient, empathetic, and communicative.
Problem-solving comes naturally to customer care specialists.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Manage incoming calls/Schedule routes Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Job Types:
Full-time, Part-time Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Required)
Experience:
Customer Service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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